Shipping policy
Shipping Policy
Last Updated: August 26, 2026
This Shipping Policy explains how SoShee Boutique processes and ships orders placed through sosheeboutique.com.
1. Order Processing
Orders are generally processed within 1-3 business days after payment is successfully authorized.
Orders are not processed, shipped, or delivered on weekends or holidays. Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.
During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer. If a significant delay occurs, we will make reasonable efforts to notify you using the contact information provided with your order.
2. Shipping Destinations
SoShee Boutique currently ships to: United States
At this time, we do not ship International
Available shipping destinations and methods will be displayed during checkout based on the shipping address entered.
3. Shipping Methods and Delivery Estimates
Available shipping methods, shipping charges, and estimated delivery times will be displayed during checkout before you complete your purchase.
Estimated delivery times begin after the order has been processed and shipped. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect addresses, customs processing, or other circumstances outside our reasonable control.
Typical delivery estimates are:
- USPS 2-5 estimated shipping days
- USPS Ground Saver approximately 3-7 business days
- Local Pickup: During open hours we generally have packages ready same day. When closed we will process as soon as we return. We are closed on Sunday and Monday and some holidays. Local pick ups will receive an email when the order is ready.
The shipping method selected at checkout does not shorten the time required to process an order unless expressly stated.
4. Shipping Charges
Shipping charges are calculated and displayed during checkout before payment is submitted.
Shipping charges may vary based on the destination, order weight, package dimensions, shipping method, and applicable promotions.
If free shipping is offered, any minimum purchase requirement, eligible destination, product exclusion, or other condition will be disclosed with the offer or during checkout.
5. Order Confirmation and Tracking
After you place an order, we will send an order confirmation to the email address provided at checkout.
When your order ships, we will send a shipping confirmation that may include tracking information.
Tracking information is provided by the applicable carrier and may not become active immediately after shipment. Please allow reasonable time for the carrier to scan and update the package status.
6. Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
SoShee Boutique is not responsible for delays, additional shipping charges, returned packages, or delivery failures caused by an incorrect, incomplete, or outdated address provided by the customer.
If you need to correct your shipping address, contact us as soon as possible at sosheebtq@gmail.com. We cannot guarantee that address changes can be made after an order has been submitted or shipped.
If a package is returned to us because of an incorrect or undeliverable address, we may contact you regarding available reshipping options. Additional shipping charges may apply.
7. Lost, Stolen, or Damaged Packages
Once an order has been delivered to the address provided at checkout, responsibility for the package may transfer to the customer, subject to applicable law and the policies of the shipping carrier.
If tracking shows that your package was delivered but you cannot locate it, please:
- Check around the delivery location and with household members or neighbors.
- Contact the shipping carrier directly.
- Contact SoShee Boutique at sosheebtq@gmail.com so we can assist when possible.
If your package arrives damaged, please contact us within 3 days or asap of delivery at sosheebtq@gmail.com or call us at 903-646-1493. Include your order number and clear photographs of the package and damaged merchandise.
We will review the issue and determine the appropriate resolution under our Return & Refund Policy and any applicable carrier requirements.
8. Delayed or Missing Orders
If your order has not arrived within the estimated delivery window, please contact us at sosheebtq@gmail.com.
We may ask you to confirm your order information and shipping address and may recommend that you contact the carrier directly.
Carrier tracking information may continue to update after a package appears delayed. Delivery delays do not automatically qualify for a refund or replacement, but we will make reasonable efforts to assist.
9. Order Changes and Cancellations
We begin processing orders promptly. If you need to change or cancel an order, contact us as soon as possible at sosheebtq@gmail.com.
We cannot guarantee that changes or cancellations can be made after an order has been processed or shipped.
If an order cannot be canceled, you may request a return in accordance with our Return & Refund Policy.
10. Multiple Shipments
Items from the same order may be shipped separately when products are stored in different locations, become available at different times, or cannot be packaged together.
If an order is shipped in multiple packages, you may receive separate shipping confirmations and tracking numbers. You will not be charged additional shipping fees unless the applicable charge was disclosed and accepted during checkout.
11. International Orders
No International Shipping
SoShee Boutique does not currently ship outside the United States.
12. Contact Information
Questions about shipping or an existing order may be directed to:
SoShee Boutique
Henderson, Texas, USA
Website: sosheeboutique.com
Email: sosheebtq@gmail.com
Phone: 903-646-1493
Business Address: 116 E. Main St. Henderson, Texas 75652